latest faq
- Backup Procedures
- Holiday Dates
- Daylight Savings
- Server Migration
- Client Installation
- SQL 2005 Compatibility
We receive many similar questions from customers regarding their Attendance Enterprise and Attendance on Demand systems. We have included some of these questions here as a friendly reference tool.
Backup up your data is the most important maintence step that you can take. Although we can help you with the built-in backup functionality of your software, you will need to ensure that your backups are stored in a safe location in the event of hardware failure or data loss. We have compiled a document explaining how to easily create a backup from your Attendance Enterprise system.
We are always available to answer any questions on this or any topic regarding your time keeping system.
contact usAnother important maintenance step, updating your company's Holiday dates is a quick and easy process that should be done on an annual basis. We have prepared a document that will take you through this simple process from start to finish.
We are always available to answer any questions on this or any topic regarding your time keeping system.
contact usDaylight Savings Time rules were changed in 2007, and as a result you may need to update the settings your time clocks in order for them to properly handle the time change. We have set up an easy to follow, step-by-step tutorial web site that will take you through this process for your time keeping system.
We are always available to answer any questions on this or any topic regarding your time keeping system.
contact usMoving your Attendance software to a new server is a fairly straightforward process, providing that the proper preparations are taken prior to beginning the migration process. If the new server has a similar software configuration to your existing server, your migration can be easy. Regardless, we strongly advise you to contact our technical support staff for all the details to ensure you have the smoothest transition possible.
We are always available to answer any questions on this or any topic regarding your time keeping system.
contact usInstallation software on a new workstation is easy, and should only take a few minutes to complete. You will need access to the installation files on your server, as well as the name of your system's database and the proper login credentials. We have prepared a document that will walk you through the installation process from start to finish.
We are always available to answer any questions on this or any topic regarding your time keeping system.
contact usAttendance Enterprise has been upgraded for full Microsoft SQL 2005 compatibility as of verison 1.5. If you are looking to upgrade your server to Microsoft SQL Server 2005, please contact us for more information about this upgrade. We are always available to answer any questions on this or any topic regarding your time keeping system.
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